We’re excited to announce a new partnership that marks a big step forward in our mission to transform healthcare: Foundation Health’s PAIGE AI will soon be powering patient communication at Intermountain Health’s specialty pharmacy - serving more than 14,000 patients.
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Why This Matters
Intermountain Health is a national leader in care delivery, and their specialty pharmacy team supports patients with some of the most complex conditions. By introducing PAIGE AI into their workflows, we’re helping automate the routine-but-critical tasks like:
- Patient assessment calls
- Refill reminders
- Benefits verification
- Medication onboarding
That means patients get consistent, timely communication, while care teams are freed up to focus on what they do best: delivering personalized, high-touch support.
A Shared Vision for Better Care
“Our partnership with Foundation Health is a pivotal step in advancing pharmacy services for patients with complex conditions,” said Mason Hilton, System Director, Pharmacy Operations at Intermountain Health. “By integrating these innovative tools, we’re closing care gaps, improving timely access to therapies, and strengthening our ability to deliver personalized care.”
And for us, this is just the beginning. As our CEO and founder Umar Afridi shared:
“AI has the power to transform healthcare delivery by automating routine tasks and enabling more meaningful patient connections. PAIGE AI doesn’t replace the human touch - it amplifies it.”
Looking Ahead
Over the next six months, this collaboration will help Intermountain’s specialty pharmacy scale operations while maintaining best-in-class care. Together, we’ll also be exploring expanded voice-enabled solutions and AI-driven prior-authorization workflows to tackle some of healthcare’s most time-intensive processes.
Building What’s Next in Healthcare
At Foundation Health, we believe technology should simplify care - not complicate it. This partnership is proof of what’s possible when innovation and clinical expertise come together. We couldn’t be more excited to support Intermountain Health in advancing care for thousands of patients.