logo

Foundation
Health

Refill Authorization

Streamline refill workflows with AI-assisted automation and pharmacist oversight

Accelerate refill authorization workflows for pharmacy teams operating under Collaborative Practice Agreements (CPAs), with AI pre-screening and pharmacist oversight.

Eliminate manual chart reviews
Pharmacists and technicians spend significant time manually reviewing patient charts to determine refill eligibility.
Unify disconnected workflows
Refill authorization, documentation, and patient communication occur across disconnected workflows.
Scale patient inquiry handling
Limited bandwidth to handle the volume of refill-related patient inquiries.
Standardize CPA processes
Fragmented Collaborative Practice Agreement processes across clinics, regions, and service lines make enterprise standardization difficult.

How It Works

Streamlined refill processing

Our refill authorization automation pre-screens refill requests against Collaborative Practice Agreement (CPA) criteria, generates structured documentation directly in the EHR, and supports pharmacists with clinical decision support — all while maintaining full pharmacist oversight. Embedded within Epic using SMART-on-FHIR technology and accessible directly from the pharmacist’s In-Basket or patient chart.

01

CPA Criteria Screening

AI pre-screens refill requests against Collaborative Practice Agreement (CPA) criteria using patient chart data.

02

Documentation Generation

Generates structured encounter notes directly in the EHR for provider visibility and documentation.

03

Clinical Decision Support

Supports pharmacists with clinical decision support while maintaining full pharmacist oversight of every refill decision.

04

EHR Integration

Embedded within Epic using SMART-on-FHIR technology, accessible directly from the pharmacist’s In-Basket or patient chart.

EHREpicSMART-on-FHIRCPA

Capabilities

End-to-end refill automation

AI-Assisted Chart Review

AI pre-screens refill requests against CPA criteria using patient chart data to support pharmacist review.

Encounter Note Generation

Generates structured encounter notes directly in the EHR for provider visibility and documentation.

Duplicate & Supply Checks

Identifies duplicate refill requests and performs automated supply calculations.

Workflow Integration

Embedded within Epic using SMART-on-FHIR technology and accessible directly from the pharmacist’s In-Basket or patient chart.

Impact

What this means for you

For the Health System

2x increase in refill authorization throughput per FTE

Reduced manual workload for pharmacists and technicians

Faster refill processing for maintenance medications

Pharmacists focus on clinical decision-making rather than manual chart checks

Why Foundation Health

Why us

Built for clinical pharmacy teams
Designed to integrate within Epic via SMART-on-FHIR, accessible directly from existing pharmacist workflows with no rip and replace required.
Operationalizes CPAs at scale
Standardize and scale Collaborative Practice Agreement workflows across clinics, providers, and patient populations — improving quality measures and clinical outcomes.
Backed by decades of industry experience
Our team has over 20 years of combined experience building TruePill, the world’s first digital pharmacy platform.

Let’s start something great.

Get in touch to build the future of healthcare